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Terms & Conditions

Effective Date: 03 May 2026

These Terms and Conditions (“Terms”) govern the use of services provided by Techify Studio. By engaging with our Windows and Office installation, tech customer service, or graphic design services, you as the client agree to these Terms.

1. Services Provided

We offer the following professional services:

  • Installation and activation of Microsoft Windows and Microsoft Office software.

  • General tech customer support and troubleshooting.

  • Graphic design projects as agreed upon with the client.

2. Client Responsibilities

By using our services, you agree to:

  • Provide accurate and complete information needed to perform the service.

  • Ensure you have valid ownership or proper licensing for any software you request us to install.

  • Back up important files and data before service begins. We are not responsible for any data loss during installation, repair, or design services.

  • Review and approve project work (e.g., graphic design) in a timely manner.

3. Payments

  • Payment must be made in full before or upon completion of the service, unless otherwise agreed.

  • All prices are provided upfront or upon request.

  • Payments are accepted via [list your payment methods – e.g., EFT, cash, mobile money].

4. Refunds

Refunds are subject to our Refund Policy, available [insert link or “upon request”].

5. Software & Licensing

  • We only install genuine and licensed software. Clients are responsible for providing valid license keys if required.

  • We are not liable for issues caused by pirated or invalid software provided by the client.

6. Graphic Design Projects

  • All design work remains the property of [Your Business Name] until full payment is received.

  • After final payment, the client owns the final design.

  • Drafts, mockups, and unused design concepts remain the property of [Your Business Name].

  • We may showcase completed work in our portfolio unless otherwise requested by the client in writing.

7. Liability Limitations

  • We will provide services with professional care; however, we are not liable for:

    • Data loss, corruption, or damage to devices during or after service.

    • Downtime or loss of income caused by technical issues.

    • Third-party software or hardware failures.

  • Our maximum liability is limited to the amount paid for the specific service provided.

8. Confidentiality

We respect your privacy and confidentiality. Any personal or business information shared with us will be handled in accordance with our Privacy Policy.

9. Cancellations

  • Clients must provide at least 24 hours’ notice for cancellation of appointments.

  • Missed appointments or late cancellations may result in a service fee.

10. Governing Law

These Terms are governed by the laws of Namibia. Any disputes shall be resolved under the jurisdiction of the courts in Swakopmund.

11. Changes to Terms

We may update these Terms from time to time. Updated versions will be posted with a new “Effective Date.” Continued use of our services means you accept the updated Terms.

12 .  Contact Us

If you have any questions about these Terms, please contact us:

Techify Studio

Email: techifystudio@gmail.com

Phone: +264 81-577-3565

Address: Swakopmund, Namibia

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